Got Questions ?
Find everything you need to know right here. Whether you are curious about features, pricing, or how ERP OScan help your business grow.
Getting Started
1. What exactly do I get when I purchase ERP OS?
You receive full access to the complete source code and system files for ERP OS, allowing you
to deploy a full-featured, single-store ERP platform for inventory, POS, accounting, HR, and
sales management.
to deploy a full-featured, single-store ERP platform for inventory, POS, accounting, HR, and
sales management.
2. What modules are included out of the box?
ERP OS comes equipped with a comprehensive suite of modules designed for immediate
operational use:
● Dashboard: Real-time metrics for sales, purchases, dues, and profits.
● POS & Inventory: Point of Sale system, product catalog, barcode integration, and
shortage product tracking.
● Purchase & Sale: Invoicing, Purchase Orders, Supplier management, Customer
directory, and Return management (Sale & Purchase Returns).
● Double-Entry Accounts: Chart of Accounts, Journal Transactions, Trial Balance,
Balance Sheet, and Income Statements.
● Human Resources (HR): Staff directory, Roles & Permissions, Departments,
Designations, and Shift management.
● Reports: Exportable reports for Inventory, Purchases, Sales, Suppliers, Customers, and
Payments.
● Settings: Company branding, currency selection, custom tax brackets, and SMTP Email
configuration.
operational use:
● Dashboard: Real-time metrics for sales, purchases, dues, and profits.
● POS & Inventory: Point of Sale system, product catalog, barcode integration, and
shortage product tracking.
● Purchase & Sale: Invoicing, Purchase Orders, Supplier management, Customer
directory, and Return management (Sale & Purchase Returns).
● Double-Entry Accounts: Chart of Accounts, Journal Transactions, Trial Balance,
Balance Sheet, and Income Statements.
● Human Resources (HR): Staff directory, Roles & Permissions, Departments,
Designations, and Shift management.
● Reports: Exportable reports for Inventory, Purchases, Sales, Suppliers, Customers, and
Payments.
● Settings: Company branding, currency selection, custom tax brackets, and SMTP Email
configuration.
3. Do I need a development team to get started?
No. While developers can customize the code, you do not need a technical team to run ERP
OS. Our core engineering team at Omega Solution can handle the complete setup, server
configuration, and deployment for you through our installation service.
OS. Our core engineering team at Omega Solution can handle the complete setup, server
configuration, and deployment for you through our installation service.
4. How quickly can I go live after purchasing?
With a streamlined deployment process, you can go live immediately on Day 1. Once installed
on your hosting server, you can configure your company details, upload your existing products
and suppliers via CSV import, and start issuing invoices right away.
on your hosting server, you can configure your company details, upload your existing products
and suppliers via CSV import, and start issuing invoices right away.
5. Is there documentation or an installation guide included?
Yes, full setup guides and technical documentation are provided to guide you through server
configuration, database setup, and software deployment.
configuration, database setup, and software deployment.
6. Can I brand the software as my own?
Absolutely. The built-in "Company Settings" module allows you to white-label the platform. You
can upload a custom logo, set your company name, address, tagline, phone number, default
currency, and customize the invoice footer text.
can upload a custom logo, set your company name, address, tagline, phone number, default
currency, and customize the invoice footer text.
7. Can the software send automated emails?
Yes. The "App Settings" include a dedicated Email Configuration section. By inputting your
SMTP host, port, user email, and password, you can configure ERP OS to send system emails
directly from your own professional domain.
SMTP host, port, user email, and password, you can configure ERP OS to send system emails
directly from your own professional domain.
Purchase & Licensing
1. Is ERP OS really a one-time purchase with no monthly fees?
Yes. Purchasing ERP OS provides a lifetime license with zero recurring monthly or annual
subscription fees, giving you full control over your business software budget.
subscription fees, giving you full control over your business software budget.
2. Are future updates included with my purchase?
Yes, standard software updates, new feature rollouts, stability improvements, and security
patches are included based on your license terms from the marketplace platform.
patches are included based on your license terms from the marketplace platform.
Technical & Hosting
1. What technology stack does ERP OS use?
ERP OS is built using a modern, scalable, and high-performance web architecture:
● Front-End: React.js for a seamless, fast single-page application experience.
● Back-End: Laravel (PHP) framework for secure, robust backend business logic.
● Database: MySQL relational database management.
● Front-End: React.js for a seamless, fast single-page application experience.
● Back-End: Laravel (PHP) framework for secure, robust backend business logic.
● Database: MySQL relational database management.
2. Which hosting providers work best with ERP OS?
ERP OS runs smoothly on standard Linux web hosting environments supporting PHP and
MySQL. It is fully compatible with popular platforms like cPanel shared hosting, Hostinger, VPS,
or dedicated cloud servers.
MySQL. It is fully compatible with popular platforms like cPanel shared hosting, Hostinger, VPS,
or dedicated cloud servers.
3. Can I modify or customize the source code?
Yes. Because you host the software and have access to the complete source code, you or your
development team can freely customize features, modify layouts, or build brand-new modules
tailored exactly to your unique business workflow.
development team can freely customize features, modify layouts, or build brand-new modules
tailored exactly to your unique business workflow.
Features & Modules
1. What accounting features are included in ERP OS?
Unlike basic POS software, ERP OS includes a fully integrated, double-entry financial
accounting system featuring:
● Transactions Log: Record debit and credit entries across cash, bank, tax, and accounts
payable/receivable.
● Financial Statements: Automatically generated Trial Balance, Balance Sheet, and
Income Statement (Profit & Loss).
● Chart of Accounts: Custom account types for Expenses, Assets, Liabilities, Revenue,
and Equity.
accounting system featuring:
● Transactions Log: Record debit and credit entries across cash, bank, tax, and accounts
payable/receivable.
● Financial Statements: Automatically generated Trial Balance, Balance Sheet, and
Income Statement (Profit & Loss).
● Chart of Accounts: Custom account types for Expenses, Assets, Liabilities, Revenue,
and Equity.
2. Are Human Resource (HR) management features included?
Yes. ERP OS comes with a comprehensive, built-in HR module right out of the box. You can
manage your workforce effectively by maintaining a Staff Directory, defining exact Roles &
Permissions (e.g., Super Admin, Manager, Cashier), organizing Departments, establishing
Designations, and setting up custom employee Shifts and Employment Status tags.
manage your workforce effectively by maintaining a Staff Directory, defining exact Roles &
Permissions (e.g., Super Admin, Manager, Cashier), organizing Departments, establishing
Designations, and setting up custom employee Shifts and Employment Status tags.
3. Is this a multi-store solution?
ERP OS is expertly designed as a dedicated single-store solution. If your operations require
inventory synchronization and management across multiple physical branches or locations, our
separate product, ERP MS, serves as the dedicated multistore version.
inventory synchronization and management across multiple physical branches or locations, our
separate product, ERP MS, serves as the dedicated multistore version.
4. How does ERP OS handle product shortages and stock reorders?
ERP OS includes a dedicated "Shortage Products" module. When inventory quantities fall below
your defined reorder threshold, the system flags these items automatically, allowing you to
generate a direct Purchase Order to your supplier swiftly.
your defined reorder threshold, the system flags these items automatically, allowing you to
generate a direct Purchase Order to your supplier swiftly.
5. Does ERP OS support real-time inventory tracking?
Yes. ERP OS provides continuous, real-time visibility into stock levels. Inventory quantities
update instantly across the entire system as soon as an item is sold via the POS or a new
purchase order is received.
update instantly across the entire system as soon as an item is sold via the POS or a new
purchase order is received.
6. Does the software handle product returns?
Absolutely. The system features dedicated modules for both "Sale Return" (processing
customer refunds and reintegrating stock) and "Purchase Return" (returning defective or excess
goods to suppliers), ensuring financial and stock records remain perfectly balanced.
customer refunds and reintegrating stock) and "Purchase Return" (returning defective or excess
goods to suppliers), ensuring financial and stock records remain perfectly balanced.
7. How does ERP OS handle tax and VAT?
ERP OS includes a flexible VAT/Tax configuration module. You can create an unlimited number
of custom tax brackets (e.g., Standard 10%, Import Supply 15%) and apply them dynamically to
your products and POS transactions.
of custom tax brackets (e.g., Standard 10%, Import Supply 15%) and apply them dynamically to
your products and POS transactions.
8. Can I categorize my products effectively?
Yes. The Inventory module provides deep categorization capabilities. You can define custom
Product Categories, Subcategories, Brands, Colors, Attributes, and Units of Measurement
(UOM) to ensure an organized and easily searchable catalog.
Product Categories, Subcategories, Brands, Colors, Attributes, and Units of Measurement
(UOM) to ensure an organized and easily searchable catalog.
Data Security
1. Where is my business data stored, and who can access it?
Your business data is stored exclusively on your own private web host and MySQL database.
No third-party servers, outside vendors, or external entities have access to your sales data,
financial statements, or customer records.
No third-party servers, outside vendors, or external entities have access to your sales data,
financial statements, or customer records.
2. Does ERP OS support role-based access control?
Yes. The built-in HR and Permissions module allows you to assign explicit user roles (e.g.,
Admin, Manager, Salesman). This enables you to restrict sensitive data, such as overarching
financial dashboards or role management, to authorized personnel only.
Admin, Manager, Salesman). This enables you to restrict sensitive data, such as overarching
financial dashboards or role management, to authorized personnel only.
3. Does the software maintain an audit log of transactions?
Yes. Every sale invoice, purchase order, and journal transaction logs the specific user account
that processed it, creating a full and transparent audit trail for operational accountability.
that processed it, creating a full and transparent audit trail for operational accountability.
4. Does ERP OS support Two-Factor Authentication (2FA) or CRM out of the box?
The core focus of ERP OS is high-performance inventory, POS, accounting, and HR
management. Dedicated Two-Factor Authentication (2FA) and expansive Customer
Relationship Management (CRM) workflows are not natively included. However, our Omega
Solution development team can build and integrate these functionalities seamlessly as custom
add-ons upon request.
management. Dedicated Two-Factor Authentication (2FA) and expansive Customer
Relationship Management (CRM) workflows are not natively included. However, our Omega
Solution development team can build and integrate these functionalities seamlessly as custom
add-ons upon request.
5. How is my data backed up?
Because the software is self-hosted on your own infrastructure, you maintain complete control
over data backups. You can perform automated or manual database backups directly via cPanel
or your respective hosting control panel at any frequency you choose.
over data backups. You can perform automated or manual database backups directly via cPanel
or your respective hosting control panel at any frequency you choose.
6.
Support & Updates
1. What is included in the ERP installation service?
Our professional installation service covers the entire technical deployment from start to finish.
This includes subdomain and domain mapping, SSL certificate configuration for secure
connections, MySQL database creation, and full deployment of the React front-end and Laravel
back-end to ensure your system is completely go-live ready.
This includes subdomain and domain mapping, SSL certificate configuration for secure
connections, MySQL database creation, and full deployment of the React front-end and Laravel
back-end to ensure your system is completely go-live ready.
2. What kind of support is provided post-purchase?
Following deployment, you receive comprehensive go-live assistance to ensure the platform
operates smoothly in a production environment. Users also gain access to ongoing community
interaction and technical guidance for resolving any backend inquiries or future custom module
integrations.
operates smoothly in a production environment. Users also gain access to ongoing community
interaction and technical guidance for resolving any backend inquiries or future custom module
integrations.