1. Agreement to Terms
By accessing and utilizing the website of ONE OMEGA SOLUTION LTD. (hereinafter referred to as “Omega Solution”), you signify your consent to these Terms and Conditions. If you disagree with any part of these terms, you should refrain from using our website and services.
2. Overview of Services
ONE OMEGA SOLUTION LTD. is dedicated to offering a digital platform where users can explore our array of software solutions, including but not limited to ERP, HRM, and CRM, as well as various other off-the-shelf software products. In addition, we offer the following services:
Custom Software Development – bespoke software solutions designed and built around a client’s specific business requirements.
Mobile App Development – design and development of Android, iOS, and cross-platform mobile applications.
Software Team Augmentation – provision of skilled development resources to extend or support a client’s in-house team.
AI & Automation – development and integration of artificial intelligence, machine learning, and process automation solutions.
Maintenance – ongoing support, bug fixes, updates, and upkeep of software products and custom solutions.
We also feature our bespoke services for software modifications and enhancements.
Intellectual Property Rights
All materials presented on this website, encompassing but not confined to text, design, logos, graphics, software, and source code, are the exclusive property of ONE OMEGA SOLUTION LTD. and secured by international copyright laws. Any unauthorized usage, duplication, or dissemination of this material is expressly forbidden.
4. Licensing of Software
Software procured via this website or through channels such as Codecanyon is under license, not sold outright. Upon completion of purchase, you are bestowed a confined, non-transferable license to employ the software in agreement with the stipulated licensing terms.
5. Reliable Software Services
Engagements for software customization with ONE OMEGA SOLUTION LTD. are subject to a distinct agreement, specifying the extent of work, compensation, and other pertinent stipulations.
6. Project Engagement Prerequisites
Before commencement of any project — including but not limited to custom software development, mobile app development, team augmentation, AI & automation, or maintenance engagements — the client must agree to and complete the following:
Review and written acceptance of the proposal, quotation, or Statement of Work (SOW) outlining the project scope, timeline, and deliverables. Agreement on the payment structure, including any advance payment or deposit required prior to project initiation.
Signing of a formal service agreement or contract where applicable, in addition to these Terms and Conditions.
Timely provision of all necessary information, access credentials, content, and resources required by ONE OMEGA SOLUTION LTD. to carry out the project. Designation of an authorized point of contact from the client’s side for approvals, feedback, and communication throughout the project. Execution of a Non-Disclosure Agreement (NDA), where confidentiality of project details is required by either party.
Any changes to the agreed scope after project commencement may be treated as a change request and could affect the timeline and cost, subject to mutual written agreement.
7. Partnership and Reseller Terms
ONE OMEGA SOLUTION LTD. may engage with individuals or organizations as partners or resellers to market, refer, or resell its products and services. Such engagements are subject to the following:
A partnership or reseller relationship becomes effective only upon execution of a separate, signed Partnership/Reseller Agreement detailing commission structures, pricing, territory, and responsibilities.
Partners and resellers are not authorized to make representations, warranties, or commitments on behalf of ONE OMEGA SOLUTION LTD. beyond what is expressly permitted in the applicable agreement.
Use of ONE OMEGA SOLUTION LTD.’s name, logo, or trademarks by a partner or reseller is permitted only with prior written consent and in accordance with our brand guidelines.
Partners and resellers must not misrepresent the company’s products, services, pricing, or capabilities to end clients.
Confidential information shared as part of a partnership or reseller relationship must be protected in accordance with the confidentiality terms of the applicable agreement.
ONE OMEGA SOLUTION LTD. reserves the right to suspend or terminate any partnership or reseller relationship in the event of a breach of the applicable agreement or these Terms and Conditions.
8. Customer Support
ONE OMEGA SOLUTION LTD. takes pride in offering support to our diverse clientele worldwide. Support related to software will be accorded in line with the support policy pertinent to the specific software. While we are committed to efficient service, we do not assure any fixed response times.
9. Limitation of Liability
Despite our confidence in our software solutions’ caliber, ONE OMEGA SOLUTION LTD. shall not be liable for any indirect, special, incidental, or consequential damages that arise from the usage or inability to use our software or services, even if informed of the possibility of such damages.
10. Privacy Assurance
Your interaction with our website is also subject to our Privacy Policy, which is committed to the responsible handling and protection of your personal information.
11. Modifications to Terms
ONE OMEGA SOLUTION LTD. maintains the authority to revise or alter these Terms and Conditions at its discretion, without the requirement of prior notification. Your responsibility includes regular review of this page for any amendments. Continued patronage of the website following modifications denotes your acceptance of the revised terms.
12. Governing Legislation
Any disputes emanating from or related to these Terms and Conditions or services provided by ONE OMEGA SOLUTION LTD. shall be regulated by the laws of Bangladesh, irrespective of its conflict of law provisions.
13. Get in Touch
For any inquiries or clarifications pertaining to these Terms and Conditions, kindly reach out to us at solution@omega.ac.
Our registered office is located at Level: 2, House: 68, Road: 12, Sector: 10, Uttara, Dhaka – 1230, Bangladesh.