We developed a Crypto Exchange CRM and Wallet Management Platform.
All-in-one crypto CRM platform with client wallet features for deposits, withdrawals, and exchanges. Includes KYC document submission, ticketing support, and admin tools for fee management, user verification, and customer service.
Launch Date
2025
Project size
$0-10k
Country
🇧🇬 Bulgaria
Launch Date
2025
Project size
$0-10k
Country
🇧🇬 Bulgaria
Claim Central AI simplifies insurance claims with AI-powered analysis & expert support. Upload your policy, describe your situation, & get personalized advice plus a professional claim letter, securely & in minutes, not days. Fast, accurate, & confidential.
Client Review
More Than Just Projects: The Genuine Stories Behind Our Partnerships
Asparuh Gavrailov
COB & Co-Org. of Cyber Security Challenge Bulgaria
"Shishir and his whole team are one of the best developers I have worked with. They understand very fast what needs to be done and the delivery has been on-point the whole time. I would recommend them to anyone!"
Project at a glance
Time Taken
9 Weeks
Industry
Key Features
- Clients deposit, withdraw, and exchange crypto.
- Admins set and manage transaction fees.
- Clients upload documents; staff verifies them.
- Clients create tickets; staff respond and resolve.
- Real-time overview of users and activity.
- Control access with user roles and permissions.
- Alerts for transactions, tickets, and KYC updates.
- Track all actions for security and compliance.
Technologies Used
Team Structure
1
Front-End Developer
2
Back-End Developer
1
DevOps Engineer
1
Project Manager
The Goal of This Project
Coinex Crypto approached us with a clear mission: to bridge the gap between complex blockchain transactions and seamless customer relationship management. The primary objective was to build a secure, all-in-one ecosystem where users could manage their digital assets with the same ease as traditional banking, while providing administrators with the precision needed to oversee high-stakes financial operations.
The core challenge involved engineering an architecture capable of handling real-time currency exchanges and secure wallet functions while maintaining strict regulatory compliance through integrated KYC protocols. By centralizing deposit, withdrawal, and support ticketing workflows into a single, intuitive interface, we eliminated operational silos. The result is a high-performance platform that helps Coinex to scale its user base securely, ensuring financial integrity and top-tier service for every client.
Our Approach
Our approach to Coinex Crypto was centered on turning the client’s exact vision into a highly secure, future-proof reality. Before development began, we conducted deep architectural reviews to map the intricate workflows of crypto transactions, KYC verification, and admin controls. This clarity guided our design of a much cleaner, simpler user experience.
Prioritizing scalability and long-term growth, we engineered a strong foundation utilizing modular technologies. Through our Custom Software Development process, we delivered an exceptionally clean system that securely handles complex financial data without sacrificing performance. This strategic execution successfully brought their vision to life, forging an ongoing partnership where we continue to provide dedicated Maintenance & Support to keep the platform at the industry’s edge.
The Impact
The custom deployment completely transformed Coinex’s daily financial operations. By replacing fragmented processes with a unified CRM and wallet ecosystem, the platform instantly brought security, speed, and precision to complex crypto transactions. Management now commands complete, single-window visibility. With real-time tracking and KYC checks, the system drastically accelerated processing times while protecting digital assets.
01. Centralized wallet, ticket, and CRM workflows.
02. Accelerated KYC document verification.
03. Real-time transaction and fee tracking.
04. Enhanced platform security via strict role-based access controls.
05. Improved user support efficiency.
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Frequently Asked Questions
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